Legal

Privacy Policy

Effective date: June 5, 2026. This policy explains how DyLop collects, uses, shares, and protects information through our website and our IT, AI, software development, automation, and consulting services.

Information We Collect

We may collect information you provide directly, including your name, email address, company, project details, messages, and files you choose to share. We may also collect basic technical information such as IP address, browser type, device information, pages viewed, and referral sources.

How We Use Information

We use information to respond to inquiries, prepare proposals, provide software development and IT services, manage projects, improve our website, secure our systems, troubleshoot issues, send service-related communications, and comply with legal obligations.

Client and Project Data

When clients provide data for development, AI, automation, analytics, or support work, we use that data only to deliver the agreed services, test and improve the specific client solution, provide support, or meet contractual and legal requirements.

AI Services

If a project uses AI models, APIs, vector databases, or automation providers, relevant prompts, files, metadata, and outputs may be processed by those providers according to the project setup and their own terms. We design AI workflows with reasonable care and can discuss data-handling requirements before implementation.

Cookies and Analytics

Our website may use cookies, local storage, analytics, logs, and similar technologies to keep the site working, understand usage, improve performance, and protect against abuse. You can adjust cookie settings in your browser, but some features may not work as expected.

Sharing Information

We do not sell personal information. We may share information with trusted service providers, contractors, hosting platforms, analytics tools, communication tools, payment processors, professional advisers, or government authorities when needed to operate our business, provide services, or comply with the law.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No online service can guarantee absolute security.

Data Retention

We keep information for as long as needed to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of data and project requirements.

Your Choices

You may ask us to access, correct, update, delete, or restrict use of your personal information where applicable law allows. We may need to verify your identity before processing certain requests.

International Processing

DyLop may work with clients, contractors, and service providers in different countries. Information may be processed or stored outside your location, where privacy laws may differ from those in your jurisdiction.

Children's Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The updated version will be posted on this page with a revised effective date.

Contact

Privacy questions or requests can be sent to admin@dylop.com.